a. “Award Night” means a night at a Participating Property paid for by redeeming points. Award Nights are subject to these Program Terms and the terms and conditions of the Participating Property.

b. “Award Stay” means any stay at a Participating Property that includes one or more Award Nights.

c. “Eligible Food and Beverages” means certain food and beverages charged to your room during an Eligible Stay.

d. “Eligible Night” means a night at a Participating Property that is booked at an Eligible Rate.

e. “Eligible Rate” means a rate identified in Victoria Hotel’s reservation system as eligible for points. Eligible Rate does not include, without limitation, the following: employee rates; friends and family rates; airline crew rates; travel agency employee rates; certain promotional and package rates; rates paid using a free night voucher and other complimentary or barter rooms; rates booked through an online travel company, whether such rates are direct, auction or bid rates; rates booked and billed through a master account, including group accounts and tour operator accounts; and certain other rates booked through third parties.

f. “Eligible Stay” means one or more consecutive Eligible Night(s) at the same Participating Property, regardless of the number of check-ins or check-outs that occur during that stay.

g. “Elite Status” means an individual member’s status in Victoria Rewards with different and/or additional Program benefits according to status, as determined by Victoria from time to time in its sole discretion.

h. “Event Purchase” means the U.S. dollar amount spent at a Participating Property for certain costs associated with meetings, events and conventions, excluding tax and gratuities.

i. “Express Awards” means benefits, services and amenities offered by a Participating Property for which members may redeem points.

j. “Participating Property” means certain hotels and properties operating under Victoria brands, including Victoria Collection, Victoria Blu®, Victoria ®, Victoria RED, Park Plaza®, Park Inn® by Victoria and Country Inn & Suites® by Victoria , and other brands or concepts that may be added by Victoria , that provide benefits to Victoria Rewards members from time to time. Participating Properties and the Program benefits provided by each Participating Property are subject to change at any time without notice.

k. “Partners” means third parties and their service providers that provide benefits to Victoria Rewards members from time to time. Partners and the Program benefits provided by each Partner are subject to change at any time without notice. Nothing in the Program Terms is intended to or shall create or establish any agency, partnership or joint venture relationship between us and our Partners.

l. “Room Charges” means the U.S. dollar amount of the Eligible Rate paid during an Eligible Stay. Room Charges do not include tax, incidental or third-party charges incurred and charged to the room, such as charges for telephone or other communications services, laundry, pay-per-view movies, entertainment, recreational facilities, restaurants, banquets, catering, gift shops, stores, tenants, vendors or concessionaires.

a. Eligibility: Application for membership in Victoria Rewards is open to individual persons who are of majority age in their place of residence. Victoria Rewards members must provide and maintain an accurate email address and an accurate physical address, including city, state or province, and country of residence. An individual may maintain only one Victoria Rewards membership and may not earn Points on more than one Victoria Rewards account. Membership and participation in Victoria Rewards is void where prohibited by applicable law, rule or regulation.

b. Enrollment: You may apply for membership in Victoria Rewards at a Participating Property, online at www.Victoria hotels.com/en-us/rewards, or by telephone at the numbers listed below. We may, in our sole discretion and without any liability to you, accept or decline your application for membership in Victoria Rewards. If we accept your application for membership, we will establish a Victoria Rewards account in your name. If you apply for membership at a Participating Property during an Eligible Stay and your application is accepted, you will receive your Victoria Rewards membership card and credentials at the time of enrollment. If you apply for membership online or by telephone and your application is accepted, you will receive your Victoria Rewards membership card and credentials in the mail after your first Eligible Stay.

c. Membership Obligations: As a Victoria Rewards member, you agree to comply with these Program Terms, the applicable terms and conditions of our Partners, and all applicable laws, rules and regulations. You agree that your participation in Victoria Rewards is entirely at your own risk. You agree that if you object to any of these Program Terms, or any modifications thereof, or otherwise become dissatisfied with Victoria Rewards, your only recourse is to terminate your membership. You agree that you are responsible for restricting access to and maintaining the confidentiality of your Victoria Rewards membership number, account, password and membership card. You also agree to promptly notify us if your Victoria Rewards membership card or membership number is lost or stolen, or if you believe your password has been stolen or compromised. You agree that you will provide accurate information to us at all times and to promptly notify us of any change in your information. You understand that the receipt of benefits as a Victoria Rewards member may be subject to tax liability, and agree that any tax liability, including disclosure, with respect to your membership in Victoria Rewards is solely your responsibility.

d. Expiration of Points and Termination of Membership:

• (i.)Expiration of Points: If there is no points activity in your Victoria Rewards account for any 24-month period, we may, at any time and in our sole discretion and without notice or liability to you, void and cancel any or all of your points.

• (ii.) Termination of Your Membership in Victoria Rewards by You: You may terminate your membership in Victoria Rewards at any time by contacting us.

• (iii.) Other Modifications to and Termination of Your Membership In Victoria Rewards By Us: In addition to the above, we may, at any time in our sole discretion and without notice or any liability to you, (i) modify, suspend or terminate your membership in Victoria Rewards; (ii) modify, suspend or terminate your Elite Status; (iii) modify, suspend, void or cancel all or a portion of your points; (iv) modify, suspend, void or cancel your redemption of points. We may take these actions for the convenience of Victoria Rewards, or if there are reasonable grounds for suspecting, in our sole discretion, that (i) you have violated or are using the Program in a manner inconsistent with these Program Terms or the intent of the Program or any portion of the Program; (ii) you have misused or abused Victoria Rewards; (iii) your account activity or membership status involves or results from fraud, dishonesty, theft, or other illegal or improper means; (iv) you knowingly attempt to obtain or maintain more than one Victoria Rewards account; (v) your membership or participation in Victoria Rewards violates any applicable laws, terms or regulations; (vi) our provision of benefits under Victoria Rewards violates any applicable laws, terms or regulations; or (vii) you fail to pay any amounts due to or engage in abusive, inappropriate, offensive, or hostile conduct in connection with Victoria Rewards, Participating Properties, Victoria or our Partners, or their respective officers, directors, agents, employees, representatives or guests. These rights are in addition to any other remedy which may be available to us under applicable law and we have the right to take appropriate administrative and/or legal action, including, without limitation, criminal or civil prosecution, we deem necessary in our sole discretion.

• iv. Effect of Termination: If your membership in Victoria Rewards is terminated for any reason, your Victoria Rewards account will be closed and all points in your Victoria Rewards account will be cancelled, forfeited, void and no longer available for redemption. If we modify, suspend, void or cancel any or all of your points, such points will be removed from your Victoria Rewards account and will no longer be available for redemption.

a. Earning Points:

• i. At Participating Properties: Victoria Rewards members may earn 20 points per U.S. dollar spent on Room Charges and Eligible Food and Beverages at Participating Properties. Discount does not apply to tax or tip, alcoholic beverages, room service or in-room dining, catering or banquets, or group or parties of six or more. You must provide your Victoria Rewards member number when the reservation is made or at check-in. No points will be earned and no Eligible Nights/Stay for earning Elite Status will be credited if a property ceases to be a Participating Property after a reservation is made but before an Eligible Stay.

  Points are considered earned once the stay has been completed, all charges have been fully paid, and the points have been added to your account. Points are not available for redemption before an Eligible Stay has been completed, fully paid and added to your account. Points may be earned by only one Victoria Rewards member per Eligible Stay, and that member must appear on the reservation and be the registered guest.

  Points may be earned on up to three rooms booked under the same reservation, but credit for multiple rooms must be requested at or before the time of check-in and the member must appear on the reservation for at least one of the booked rooms and be a registered guest for the duration of the Eligible Stay. Points may not be earned for any other reservations that do not include the Victoria Rewards member’s name on the reservation and for which the member is not the registered guest.

• ii. Through Partners: Victoria Rewards members may earn points with our Partners. These opportunities may vary based on the Victoria Rewards member’s country of residence, may not be available to all members, are subject to change at any time without notice, are governed by these Program Terms, and are subject to additional terms and conditions as required by an individual Partner. Partners are independent entities and we are not responsible for the nature or quality of products or services provided by any Partners, nor for any solicitation or marketing efforts by any Partners. You are responsible for complying with Partners terms and conditions, and privacy and usage policies. We are not responsible for and assume no liability for the terms, changes or discontinuances of Partners’ terms, conditions, privacy and usage policies, products or services.

  Victoria Rewards members may not earn points and Partner benefits for the same activity. By providing your Victoria Rewards member number to a Participating Property, you indicate your preference to earn points.

• iii. Purchasing Points: We may offer Victoria Rewards members, from time to time and in our sole discretion, the option to purchase points. We currently offer members the option to purchase points through Points.com. Additional terms and conditions apply, and may be found at www.Victoria hotels.com/en-us/rewards/redeem/points. Points that are purchased are subject to these Program Terms. Any other sale, purchase, barter, auction, gift, transfer or assignment of points, except as may be specifically allowed in these Program Terms, is prohibited and will not be honored.

• iv. Victoria RewardsTM Visa® Card: Victoria Rewards members who reside in the U.S. may earn points and qualify for additional benefits by using the Victoria Rewards Visa Card. Additional terms and conditions apply, and may be found at www.Victoriarewardsvisa.com/credit/welcome.do.

• v. Victoria Rewards for Business: Additional points can be earned by special event planners and other business professionals who plan meetings and conferences along with booking hotel stays for their company's business travelers.

a. Privacy Policy: Participation in Victoria Rewards is subject to the terms and conditions of the Victoria Guest Privacy Policy, found at www.Victoriahotels.com/en-us/privacy (collectively our “Privacy Policies”), and our Site Usage Agreement set forth at www.Victoriahotels.com/en-us/site-usage. In addition, by participating in the Program, we may collect additional personal information from or regarding you. We may also use and share your personal information in the ways described below, in addition to what is described in our Privacy Policies. These Program Terms supplement our Privacy Policies with respect to the use, sharing and processing of the personal information of Program members. IF YOU DO NOT AGREE TO THESE TERMS, you must elect not to join and/or to withdraw from the Program. Additional personal information that we collect includes information that you provide when you enroll in the Program or when you manage your personal profile. During enrollment, we require that you provide your name, physical address including city, state or province, and country of residence, and e-mail address. When you manage your profile, you have the opportunity to provide additional information. In order to administer the Program, your personal information may be shared with our Partners, franchisees, fulfillment houses, email service providers and mail houses and marketing companies providing services to such entities to further the purposes of the Program for their use pursuant to their privacy policies and practices. By enrolling and remaining a member, you also consent to the transfer of your information to countries we and our and Partners’ maintain information processing facilities, business operations and hotels, including the United States and other countries where data protection laws may differ from those of your home country. To ensure that your personal information is consistent, accurate and up-to-date, we may also share your information with a third party for the purpose of updating and enhancing the quality and content of the information we maintain about you. As a member, you may receive additional communications from us, including statements, third party news, member offers and messages from our Partners. Members may also receive pre-arrival, reservation confirmation and post-stay e-mails from us. You may change your preferences in regard to the communications that you receive from us by logging onto your account online and managing your subscriptions, or by contacting us in the manner described in our Privacy Policies and the Program Terms. We may modify our Privacy Policies and the Program Terms from time to time. Your continued participation in the Program following the posting of changes will indicate your acceptance of the changes.

If you have questions about Victoria Rewards or these Program Terms, or to update your Victoria Rewards account information, please contact us by:

• a. Email: Victoriarewards@Victoriahotels.com

• b. Phone:

• Toll-free U.S. and Canada +1 (888) 288 8889

• Caribbean, Mexico, Central & South America +1 (402) 501 5623

• Asia Pacific +61 2 9320 4477

• China 400 1203 254

• India 1800 1080 321

• Japan 0120958514

• c. Mail:

• Victoria Hospitality, Inc.

• Member Service Center

• 11340 Blondo Street

• Omaha, NE 68164